Incredible opportunity to get the real-time views of your customers.
Get feedback on Menu’s, staff, ambiance and more…
Real-time survey feedback helps staff resolve complaints
Integrate survey into splash page
Survey system collects guest opinions through your WiFi
Higher response rate than the industry standard
Customer Survey
Customer surveys are a great tool for collecting guest data, opinions and reviews.
They provide valuable information which you can use for future marketing purposes and to improve your service.
Surveys can be displayed on the initial login page, or sent in an email after a pre-defined time interval.
All the data are instantly available and are provided to you as legible analytics, without any paperwork.
Splash Page Surveys
Your Guest WiFi is the perfect channel to collect customer surveys.
Wigglewifi surveys natively blend into the login screen so you can easily implement various types of logins:
– free access with a questionnaire
– username/password login with satisfaction questions
– review for hotel departments with rating stars
Splash pages can be customized with logo, background and colours.
WiFi Surveys
Wigglewifi Guest surveys offer incredible levels of sophistication, and reporting to bring you unparalleled survey tools at your fingertips. All survey facilities come as standard as part of the standard monthly WiFi fee.
Amongst the survey response options are:
- Text
- Yes/No
- Multiple choice
- Name
- Mobile
- Star Rating
- Smile Rating
- Date
- Number
- Money
- Multiple selection
- Country