Intelligent marketing WiFi system for satisfied patients and visitors
WI-FI
FOR MEDICAL INSTITUTIONS
A fast and reliable WiFi network is now expected in medical institutions. Free WiFi contributes to greater satisfaction and loyalty of patients.
While some of the medical institutions recognize the significance of WiFi services, another part of the institutions still distributes the password of their internal WiFi network to the patients.
Healthcare
WIFI
Wigglewifi Medical WiFi system offers advanced WiFi network control and a reliable Internet connection to all patients and visitors.
While the patient is waiting for their exam, they can be shown an advertisement for an additional discount or offer a coupon for family members.
Since the majority of the population does not regularly go to preventive annual medical exams, our system can automatically send a reminder that it is time to book an appointment.
The system collects data and surveys that provide feedback on whether the patient is satisfied with the examination, intervention or service, as well as to write a personal comment.
How
How Healthcare WiFi works?
When your patient connects to WiFi, a welcome page automatically translated into the patients language pops up on their device.
You can easily customise the welcome page by setting the logo, background, colors and the ways in which your guests can access the Internet.
Options available include; free Internet ny time or data usage, email and name data collection. You can also provide freemium services, free service to Patients (i.e. Ward no and Name) and small free amount to visitors with additional data available for a fee – we link with multiple payment gateways all around the globe.
WiFi
MARKETING
WiFi is an ideal marketing channel because it enables you to display video advertisements before a guest is connected to the internet.
Wigglewifi enables you to set one or multiple video advertisements which can be rotated each time the patient is connected. For each marketing campaign you will get analytics which includes the number of displayed video advertisements, click-through rates, how successful the campaign is, with PDF reports for hospital manager. Having seen a video advertisement, a guest will be offered to connect to the Internet and visit the web page with a special offer.
The system collects data and surveys, which provide objective feedback on patient satisfaction.
EMail
MARKETING
Email marketing campaigns enable you to send information and promotional emails to your patients. Those campaigns can be sent when necessary, you want to inform your patients about the novelties, or automatically according to a previously defined schedule which includes initial connection, inactivity or on a guest’s day of birth.
The integrated editor, which enables you to insert images, text, links and other features, helps you prepare the emails. The campaigns can be sent to your target patients immediately, or at a specified delivery time.
Customer
SURVEYS
Your WiFi network is the perfect channel for collecting patient opinions and evaluating the services provided that you can use to improve the quality of your institution’s services
Receive positive reviews for your services, but also resolve any customer complaints.
Gather valuable information about your patients, which can used for marketing purposes and to improve the quality of your services.
All the data are instantly available and are displayed in legible analytics, without any paperwork.
A Customer Survey can be displayed on the initial login page, or sent in an email after a pre-defined time interval.
SOCIAL
WiFi
Social Login is a favourite WiFi access method for most customers since it enables them to log in to the Internet in just a few clicks, without any personal data required/ without entering any data.
Social WiFi is a powerful tool by means of which you can offer free WiFi to your guests, and gather customers personal data that you can later use for
marketing purposes.
When a guest logs in to the system, there might be a message made public to your friends and followers on a social network, thus enabling you to reach new
potential customers.
AUTOMATION
When a patient connects to WiFi network for the first time and type personal data, he will receive a welcome email.
After the examination, when the patient leaves the facility, the system can automatically send a survey asking him if he is satisfied with the previous experience and your medical service, in order to react to any complaints.
After a week, offer a coupon for family members or an additional medical test with a discount.
If you expect a certain period of the month with a smaller number of patients, you can send Email to all patients with a special discount for a specific time.
You can send monthly promotions for specific examinations, interventions or discounts every month.
Annually remind your patient for a control check, and on a birthday, send a greeting card.
All the steps have been automated, time intervals are adjustable, and they do not require any additional effort.
STATISTICS
Ranking from basic data to advanced analytics, Cloud WiFi system offers a thorough insight into visitors behaviour.
Get to know your visitors, find out what their habits are and prepare effective marketing campaigns. Track Internet usage, set the limits to Internet plans, or set specific limits to individual users.
Visitors statistics have been divided into multiple reports which include loyalty, top users, time intervals, sex, age, and other demographic data.
